Payments and Refunds

Payment Terms

This document is a public offer in accordance with Article 437 of the Civil Code of the Russian Federation. The Contractor — Individual Entrepreneur Golitsyn Valery Valerievich — offers any capable person to conclude an agreement for the provision of services on the terms set out in this document.

Subscription with auto-renewal

Service Cost

Per device: 150 ₽ / days

1. General Provisions (Public Offer)

Payments and Refunds

The user's payment for the services of the service means full and unconditional acceptance of the terms of this offer, as well as the conclusion of an agreement between the user and the Contractor.

Payments are processed using the YooMoney (Yukassa) payment service in accordance with the rules of the payment system and the legislation of the Russian Federation.

2. Cost of Services and Payment Procedure

Payments and Refunds

The cost of providing access to the service is 150 (one hundred fifty) rubles per month per device, unless otherwise provided by the terms of special tariffs, promotions or offers published in the service interface or on official resources.

Payment for services is made separately for each connected device, unless expressly stated otherwise in the terms of a specific tariff plan or special offer.

Payment is made on an advance payment basis. Payment can be made using available payment methods, including Russian bank cards, foreign bank cards, and other payment methods available to the user at the time of payment. The Contractor has the right to change the list of available payment methods without prior notice to the user.

3. Automatic Debit Terms (Recurring Payments)

Payments and Refunds

The user has the right to enable the automatic (recurring) debit function to renew access to the service.

Activating this function means the user agrees to regular automatic debiting of the subscription fee from the selected payment instrument in an amount corresponding to the number of connected devices.

The user has the right to disable automatic payments at any time through the service interface or by contacting support.

After canceling the automatic debit, access to the service is retained until the end of the already paid period.

Funds for the unused period after subscription cancellation are not refunded. The paid access is retained until the end of the paid period.

4. Trial Period

Payments and Refunds

New users may be provided with a free trial period of 14 or 30 calendar days.

At the end of the free period, if consent for automatic debit is given, payment is made automatically.

Failure to cancel the subscription before the end of the free period is considered the user's consent to further payment for services.

5. No Refund of Funds

Payments and Refunds

The services are digital services, access to which is provided immediately upon payment and is continuous in nature. By making a payment, the user consents to the immediate commencement of the provision of services and acknowledges that from that moment the service is deemed actually rendered. For this reason, the funds paid are non-refundable.

The funds paid are non-refundable, including in the event of the user's voluntary refusal to further use the service, cancellation of the subscription, or non-use of the paid access. In accordance with Articles 779–782 of the Civil Code of the Russian Federation, a service to which access has been provided is deemed rendered and is payable in full.

Since access to the service is provided immediately at the moment of payment, the paid period is treated as a service actually rendered. The user's exercise of the right to unilaterally withdraw from the agreement (Article 32 of the Law of the Russian Federation 'On Protection of Consumer Rights') does not entail a refund of the cost of the part of the service already rendered.

The services constitute software and digital content of proper quality, access to which is provided in full at the moment of payment. Such digital content is not subject to return or exchange in accordance with the current legislation of the Russian Federation.

By making a payment, the user confirms that they have read these terms, are aware that no refunds are made, and fully accept this condition.

6. Handling of Payment Inquiries

Payments and Refunds

The user may contact support regarding any matters related to payment for services. However, no refund is made for access actually provided to the service.

No refund is made for services rendered, regardless of the payment method used or the time elapsed since the payment.

User inquiries are reviewed by the support team within up to 10 business days. This section does not apply to cases of erroneous or duplicate (double) charges, which are handled in accordance with Section 7 of these terms.

7. Payment Cancellation

Payments and Refunds

In case of an erroneous payment, the user has the right to contact support to consider the possibility of canceling the payment.

Payment cancellation is possible before the actual provision of the service or in case of a confirmed technical error.

8. No Guarantee of Service Continuity and Other Conditions

Payments and Refunds

The Contractor makes reasonable efforts to ensure stable and uninterrupted operation of the service. However, the user understands and agrees that absolute continuity of the service is technically impossible.

The Contractor is not responsible for temporary restrictions, service interruptions, or reduced access speed if such circumstances are caused by: technical work; actions of third parties; restrictions from communication operators or Internet providers; actions of government bodies; network attacks or other circumstances beyond the Contractor's control.

All disputes and disagreements are resolved through negotiations, and if agreement is impossible, in accordance with the current legislation of the Russian Federation.

Service Cost

Per device: 150 ₽ / месяц

14/30Trial periods:

Subscription with auto-renewal